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The
Employee Assistance Program that Works
Employees are the driving force behind the growth and development of any organization. Prism Quality EAP recognizes that for many employees, personal problems often arise that leave them unable to bring their healthiest selves to work. This often results in increased absenteeism, poor performance, and reduced teamwork and if left unresolved, it can impact the entire organization.
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Prism EAP number and Contract Code. If you wish to login as an
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At Prism Quality EAP, we value and are committed
to building healthy work environments, one employee at a time, through
personalized programs developed in partnership with employers.
What is an Employee Assistance Program
(EAP)?
An EAP is a benefit that is purchased by the employer which provides
employees and family members with professional counseling for a
variety of problems. Early detection and assistance can often prevent
more serious problems from developing. The EAP offers personal,
confidential services for a wide range of concerns including:
- Alcohol abuse identification
- Drug abuse identification
- Parenting problems
- Marital/family relationships
- Interpersonal problems on the job
- Stress
- Depression
- Referrals for Financial and/or legal problems
Prism
Quality EAP Summary of Services
Prism Quality EAP has a full menu of services
and can design a benefits package that best meets the need of your
employees that could include some or all of the following:
- An EAP implementation process, with input from organization representatives
to ensure successful orientation to the EAP Program.
- 24-hour toll free access to services.
- Face-to-face EAP sessions to assess the individual's problem,
determine an appropriate level of intervention and as appropriate,
provide short-term, solution-focused counseling.
- Web-based Work-Life Programs
- EAP trainings to be provided at the employee's location or a mutually
agreed upon location.
- Management and Supervisory consultation as needed.
- Crisis intervention and coordination of a face-to-face evaluation
with a mental health professional at the worksite to assess the
need of treatment services for employees who are threatening to
harm themselves or someone else.
- Critical Incident Stress Debriefing (or Trauma Response). This
service is a group activity provided at the location of the business
impacted by the incident. A CISD is generally utilized to address
events that produce significant emotional reactions in individuals
now or in the future. Examples of such events include accidents,
employee death, violence and natural disasters. Critical incidents
at the workplace can severely affect employee morale and performance.
- Referrals to treatment providers and community resources including
a full range of chemical dependency and mental health services.
- Mediation/Conflict Resolution services.
- Referrals to legal and financial services.
- Referrals to childcare services.
- Referrals to eldercare services.
- Referrals to vocational counseling to assist displaced employees.
- Follow up for a minimum of 30 days for each employee who utilizes
the EAP .
- Marketing materials including wallet cards, announcements, posters
and other appropriate information at inception and in reasonable
quantities throughout the year.
- Surveys offered to each participant who utilizes the EAP to determine
level of satisfaction and identify areas of improvement.
- Quarterly and annual utilization reporting.
Could my organization benefit
from having an EAP?
An employer should consider putting an EAP in place if they can
answer yes to any of the following questions:
1. Are your supervisors spending 25% or more of their time discussing
the personal problems their employees are experiencing rather than
addressing work-related issues?
2. Are you concerned that you would not be able to address the issue
of an individual in your employ who has exhibited a problem with
alcohol or drugs?
3. Have your supervisors expressed concern over a problem that they
know exists with an employee, but do not know where to refer for
help?
4. Are the job, health or family problems of any of your employees
affecting their ability to perform their job satisfactorily?
Prism
Quality EAP is a locally owned and operated program that integrates
the experience of its staff and network providers in the provision
of the highest quality counseling and support services.
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